School Safety
Chapter 37
By using Nonviolent Crisis Intervention® training as part of a comprehensive crisis prevention and intervention plan, you can learn how to defuse challenging and disruptive behavior before an incident escalates to a crisis situation. Successful implementation leads to a change in organizational culture, a change in adult professional behavior, and a change in staff relationships with both service users and stakeholders. These changes offer many benefits to your staff, your organization, and the individuals you serve.
Benefits to Staff
  • Reduce the risk of injury by decreasing the number of physical interventions.
  • Improve communication among staff by establishing a common language.
  • Boost staff confidence to intervene both verbally and physically.
  • Alleviate the stress and anxiety associated with confusion or uncertainty in crisis moments.
  • Feel safe at work again.
Benefits to Your Organization
  • Minimize the risk of potential liability.
  • Improve staff retention by providing the skills necessary to manage difficult situations.
  • Comply with legislative mandates and regulatory/accreditation guidelines.
  • Create and maintain a safe, caring, and respectful environment for staff and those you serve.
  • Demonstrate your organization’s commitment and contribution to a safer community.
Benefits to Those You Serve
  • Live, learn, and thrive in a safe and respectful environment.
  • Interact with positive role models who are well equipped to manage difficult situations.
  • Become an active participant in the debriefing process and learn new coping skills.
  • Receive staff guidance about making positive behavior choices in the future.
  • Feel supported by staff who are empathic, compassionate, and respectful.
Texas School Safety Center (TSSC)
The issue of school safety is an expansive topic that includes multiple areas of concern, and one that affects the whole community. There are a number of effective ways for schools to improve safety and security of their students, staff, and facilities. TSSC recommends three proven areas schools should focus on to further their school safety efforts; including acquiring specialized training, utilizing customized resources, and allowing for youth involvement. The Texas School Safety Center offers resources and services to support all three of these areas which will aid in making school safety a priority.
House Bill 2684
In the 84th Legislative Session, House Bill 2684 was passed which requires law enforcement officers working in school districts of 30,000 or more students to complete an education program by June 1, 2016. The Texas Commission on Law Enforcement (TCOLE), in consultation with the Texas School Safety Center have developed the training curriculum required under House Bill 2684. The development of the curriculum is guided by a statewide advisory group composed of law enforcement officers working in schools from across the state.
Cindi Bowling
Behavior Specialist/CHAMPS
(210) 370-5213
Contact Cindi Bowling
Cheri Kahn
Behavior Specialist
(210) 370-5702
Contact Cheri Kahn
Darlene Redclift
Behavior/Discipline Coordinator
(210) 370-5456
Contact Darlene Redclift

NCI Training