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Special Education Field Service Agents

Special Education Field Service Agents or SE-FSAs are available to collaborate with districts in strengthening Special Education programs across the region and state.  The mission of an SE-FSA is to make a positive impact in the pursuit of improved outcomes for students with disabilities.  SE-FSAs provide expertise, services, and resources to develop capacity in administrators and educators who directly serve students with disabilities.

Field Services

Field services assist school districts and charter schools identify growth opportunities, celebrate success, and analyze possibilities for continuous improvement.  Contact ESC-20 Special Education Field Service Agents for more information and pricing.

  • Create data driven outcomes to improve performance for students with disabilities
  • Develop measurable action steps to close the achievement gaps on campus
  • Meet goals within a district or campus improvement plan
  • Access resources and staff development to meet curriculum and compliance needs
  • Provide culture and climate supports to build a growth mindset
  • What are the real needs of your campus?
    How can you build upon existing campus strengths?
    Where is there room for growth?
    Is your focus area the right target?


    SE-FSAs partner with local leadership to bridge the gap from the discussion of identifying solutions to actionable steps for change using a Guided Action Plan (GAP).  The GAP process begins with an on-site strategic needs assessment to determine over-arching trends and questions.  This includes quantitative data analysis to compare the performance of the Local Education Agency (LEA) to regional and state information.  Additionally, qualitative data collected helps provide context and understanding of needs through on-site stakeholder interviews and classroom observations.  Then a local multidisciplinary team led by SE-FSA staff identifies strategic action priorities.  A written Guided Action Plan with follow-up Implementation Checkpoint intervals produced by the team will be the basis for action, measurement, and sustainable goal attainment.   

    Strategic Needs Assessment and Data Analysis
    Stakeholder Interviews and Classroom Observations
    Action Planning Team for Baseline and Goals
    Written Action Plan Provided by ESC-20
    Implementation Checkpoints

  • Does your campus have a fixed or growth mindset?
    What are the barriers to student success?
    Do you need a pulse on the climate and culture of the campus?
    How does quantitative achievement align with qualitative data on campus?

    Decision making in special education places heavy emphasis on utilizing quantitative data analysis.  Another important component of planning is consideration of qualitative data.  Qualitative data provides authentic descriptions about insights into relationships, root causes of barriers, and effects within dynamic processes.  Contact an SE-FSA to schedule a Qualitative Needs Assessment (QNA) to develop a deeper understanding and gain insights regarding a situation beyond quantitative data.  This process includes gathering stakeholder feedback through interviews and survey analytics from administrators, teachers, parents, special education staff, and students (up to 20).  The QNA concludes with the delivery and debrief of a written summary identifying analysis of trends and insights, and corresponding interview transcripts.  

    • Interviews and Survey Analytics
    • Trend and Insight Summary
  • SE-FSAs provide proactive services to assist Local Education Agencies (LEAs) with the upcoming increases and expansion of special education compliance and monitoring in the Texas Education Agency Special Education Strategic Plan.  Request a Special Education Documentation Review to uncover the prevalence of potential non-compliance in student records documentation.  This on-site review process is intended to result in a Diagnostic Improvement Report allowing LEAs the opportunity to preview areas of compliance issues before a regulatory visit from the Texas Education Agency occurs.  

    • Special Education Eligibility Folder Review
    • Adherence to Compliance Requirements
    • Diagnostic Improvement Report
  • The Program Review process supports district-level continuous improvement efforts in the area of Special Education.  The process includes interviews of multi-disciplinary educator teams representative of the school district, classroom observations of select students with disabilities, review of eligibility folders, provider service logs, and local policies and guidelines.  A written report that describes program highlights and identified trends from the Program Review will be shared with the district selected Special Education Task Force.

    • Special Education Eligibility Folder Review
    • Service Log Documentation Review
    • District Operating Guidelines Review
    • Stakeholder Interviews and Classroom Observations
    • Trend Descriptions with Data Analysis 
    • Written Program Review provided by ESC-20
  • Staffing considerations for students with disabilities can vary based on individualized need. The determination of staff caseloads for special education services is the discretion of the Local Education Agency (LEA).  SE-FSAs are available to conduct a staffing analysis using information from a needs assessment, Special Education Staffing Analysis Tool, and Worksheet for Weighted Caseload to determine staffing considerations.

    • Special Education Needs Assessment
    • Application of Staffing Analysis Tool
    • Weighted Caseload Calculation
    • Written Staffing Analysis Report provided by ESC-20

Field Supports

Special Education Field Service Agents provide on-site support specifically designed and customized to meet the needs of Local Education Agencies (LEAs).  Field Supports are available for district leadership, campus administration, classroom instructors, and special education professional staff.  Contact ESC-20 Special Education Field Service Agents for more information.  

  • Technical assistance
  • Flexible on-site scheduling
  • Focus on customized needs
  • Goal-directed outcomes
  • Objective solution-seeking
  • Campus and district administrators receive consultation and support in the area of special education.  SE-FSAs can assist in the interpretation of data systems related to special education monitoring, discuss implications of student performance, and coach leaders in creating implementation plans that support improved outcomes for students with disabilities.  
  • Classroom instructors and special education service providers receive consultation and support for programmatic or instructional needs.  SE-FSAs can assist with considerations for student support, addressing the identification and impact of diverse disability conditions, and developing a staff focus on growth of special education student expectations and outcomes.  
  • SE-FSAs assist campus or district leadership teams in the analysis of special education data from systems such as the State Performance Plan (SPP) and Performance Based Monitoring Analysis System (PBMAS).  Data Discovery support offers a focused approach to search for trends in student performance data across disability categories, campuses, or grade levels.  This support also allows a district to experience a comparative view of regional and state performance data in the areas of focus.  
  • SE-FSAs assist campus administrators and district personnel with the on-site utilization of ESC-20 scheduling and staffing tools.  Support is available to create a master schedule to meet the needs of students with disabilities, guide a self-directed staffing analysis, and utilize a weighted caseload consideration process for direct service providers.   
  • SE-FSAs conduct ideation sessions with district special education leadership teams or campus leadership teams.  These sessions help determine the Mission and Vision of a department, and the Core Beliefs shared by the team.  SE-FSAs discuss strategies to improve team collaboration, increase procedural efficiency, and improve program effectiveness.  Reach out to ESC-20 Special Education Field Service Agents (SE-FSAs) for innovative solution seeking partnerships.  
  • SE-FSAs provide on-site consultation to support local implementation of the Texas Education Agency Special Education Strategic Plan.  Consultation is also available to create a coordinated set of activities for the dissemination and provision of resources related to Special Education, Section 504, Response to Intervention, Dyslexia, and Parent and Family Engagement.  SE-FSAs serve as liaisons to regional support services and statewide resources.   


Lisa Kirby
Field Service Agent
(210) 370-5469
Kelly Joseph
Field Service Agent
(210) 370-5664

Contact Kelly Joseph 

Kimberly Baumgardner
Field Service Agent
(210) 370-5431

Contact Kimberly Baumgardner 

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