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Adult Education and Literacy
The Education Service Center, Region 20’s Adult Education & Literacy Program helps adult learners build a strong foundation of academic skills so that they may fulfill their role as a worker, parent and citizen/community member. Our instructors, instructional aides and supervisors have made a commitment to provide adult learners with the tools to achieve their goals and open a world of opportunities for success in their life.  Adult Education and Literacy consists of four different courses which include:
English as a Second Language (ESL)
English Literacy and Civics (EL Civics)
Adult Basic Education/Adult Secondary Education (ABE/ASE)
Free Career and College Planning Services
The service area includes the following counties: Atascosa, Bandera, Bexar (excluding Northside ISD, North East ISD, and San Antonio ISD), Comal, Gillespie, Guadalupe, Karnes, Kendall, Kerr and Wilson.

Prior to your first day:
  • Review Forms, Benefits, and Information tabs below
On your first day:
  • Report to Building 6, Ground floor, at your assigned time
  • Bring the following items below:
    • Your Social Security card, driver's license or other ID documents listed on reverse of I-9
    • Voided check for direct deposit
    • Original college transcript of your highest degree or a copy of your high school diploma/GED certificate
Employee Benefits Portal

Helpful Phone Numbers:

Health Care TRS-ActiveCare

Supplemental Benefits Financial Benefit Services (FBS)
Accident, Cancer, Dental, Disability, Life, Vision & 125 Flexible Spending Account

Retirement TRS
Employee Access Online System
View Earnings Statements, W2, Leave Balances, Total Compensation Statement and submit Leave/Overtime Requests.
HR Self-Service

View/update your address, phone, emergency contacts, degree information.

Human Resource staff is here to assist you!
Ann Brownlee
Component Director, HRS
Extension 5208
Becky Roberts
HR Generalist, Benefits
Extension 5222
Briana Garcia
Coordinator III, HRS
Extension 5223
Sara Moffett
HR Generalist, Operations
Extension 5224
Tracey James
HR Generalist, Recruitment and Employment
Extension 5221
Gentille Crockett
Training and Development Specialist
Extension 5618

Helpful Phone Numbers
Health Care TRS-ActiveCare
Supplemental Benefits Financial Benefit Services (FBS)
Accident, Cancer, Dental, Disability, Life, Vision & 125 Flexible Spending Account
Retirement TRS

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