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Mission/Vision » Mission/Vision

Mission/Vision

 Education Service Center, Region 20 Logo

VISIONState of Texas

To be the definitive choice in serving the educational community.
 

MISSION

We provide trusted solutions that lead to student success.
 
 

CORE VALUES

 

 Shaking Hands IconCUSTOMER SERVICE

Creating a service culture through a focus on the total customer experience.
 
 

Award IconCUSTOMER FOCUS

Listening to our customers, anticipating their needs, and creating value that exceeds their expectations.
 
 

 Bar Chart IconCONTINUOUS IMPROVEMENT

Creating a culture of excellence through a mindset of continuous improvement.
 
 

 Employee IconEMPLOYEE TALENT

Attracting, growing, and retaining top talent.
 
 
 

SERVICE STANDARDS

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MAKE A CONNECTION

 Gears Icon
MAKE IT HAPPEN

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MAKE IT REMARKABLE

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MAKE IT RIGHT